Complaint Number:6803
Date Last Updated:2010-08-25
Date Lodged:2009-06-16
WASPA Member:Buongiorno UK!
Service Description:IVR line without content
Source of Complaint:WASPA Monitor
Adjudicator Report:[PDF]
Adjudication Result:Complaint partially upheld
Date Report Published:2010-03-11
Code Version:6.2
Code Clauses Referenced:3.1.1
Fines:R20,000.00
Other Sanctions:Requirement to suspend service
Requirement to report to WASPA
Requirement to refund customers

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