Complaint Number:5225
Date Last Updated:2010-04-13
Date Lodged:2008-11-19
WASPA Member:Vodacom Service Provider
Service Description:Disputed refund
Source of Complaint:Public
Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2009-07-17
Code Version:6.2
Code Clauses Referenced:11.1.4, 11.2.3, 11.2.4, 11.2.5, 11.2.6, 13.3.4, 13.3.5
Fines:R15,000.00
Other Sanctions:Requirement to refund complainant

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