| Complaint Number: | 13397 |
| Date Last Updated: | 2011-07-29 |
|
| Date Lodged: | 2011-06-09 |
| WASPA Member: | TIMw.e. New Media Entertainment South Africa |
| Service Description: | Subscription service |
| Source of Complaint: | Public |
|
| Adjudicator Report: | [PDF] |
| Adjudication Result: | Complaint upheld |
| Date Report Published: | 2011-07-29 |
| Code Version: | 10.0 |
| Code Clauses Referenced: | 11.2, 11.3, 11.5, 11.6, 11.8, 11.9, 11.10 |
|
| Appeal Result: | Appeal pending |
|
| Fines: | R50,000.00 |
|
| Other Sanctions: | Requirement to refund complainant
|
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